If you’re passionate about furniture and sales, enthusiastic about contemporary design, and dedicated to meeting sales goals, you could be our next exceptional Showroom Manager - Sydney.

Trit House is a specialist furniture retailer with stores in Melbourne, Sydney and Brisbane, supplying contemporary and high-end quality furniture to local and nationwide customers. This position is based in Redfern, NSW.

Driven by a passion to succeed and with an interest in sales, administration, people management, furniture and homewares, you see our business as yours. Approachable and warm, you’re a fan of our range. Your enthusiasm brings excitement to the showroom and makes shopping fun.

As a Showroom Manager, you are responsible for overseeing and managing the overall functioning of the store. You will assist the Operations Manager and Directors to ensure effectiveness and efficiency of store operations and product merchandising. As a Showroom Manager, you ensure maximum efficiency and productiveness of the showroom and its respective processes, working collaboratively with the Operations Manager, Directors and employees to achieve company goals.

You will have superior administration, people and customer service skills, looking for an opportunity to join a great team in a very busy and well-established business. You'll need experience in a furniture/retail business and a customer-focused environment. You will be able to demonstrate a flexible and positive attitude, work independently, and with a clear ability to develop long-lasting customer relationships. Previous management experience is a must.

We're looking for candidates with:

• Experience in sales from a retail or furniture background
• Minimum of 2 years prior management experience
• Strong understanding of retail business needs and a focus on achievement of results
• Strong customer focus and a belief in giving exceptional service
• Willingness to learn and progress within the Company
• An ability to close the sale
• Self-motivated with a desire to achieve at higher than normal levels
• High attention to detail and follow-ups, professional and confident phone manner
• Excellent people management skills
• Flexibility to work weekends as required

Working in a busy environment, your key duties will include:

• Maximising sales growth through creative selling skills, teamwork and customer service, delivering an engaging experience to every customer
• Handling customer enquiries in-store, over the phone and via email, following up on orders and quotes
• Liaising with trade clients on commercial projects
• Conduct in store styling consultations with retail customers, assisting with product selection according to their budgetary needs and style
• Support and develop team members through assistance and training
• Being a role model to team members on a daily basis, carrying out a high level of professional care when communicating with team members
• Ensuring your store is meeting the respective budget/targets on a monthly basis
• Reviewing sales quotations, ensuring sales conversion, managing profit and loss, handling cash at the showroom, as well as overlooking daily sales
• Assisting with stock planning processes for your showroom, under the guidance of the Operations Manager and the Directors
• Maintaining the overall tidiness and cleanliness of the showroom space, ensuring that merchandise is displayed neatly and priced accurately
• Ensuring that your store meets the expectations of customers and lives up to the Company’s brand identity and Director’s objectives for their business
• Reinforcing Company policies where required
• Managing staff allocation for your store, compiling and updating the roster for your showroom, ensuring business needs are met while keeping employee needs in mind
• Learning and staying up to date with brands and product knowledge, being able to explain specific features of various products, and to advise customers of each brand’s history, design aesthetic, country of origin, country of manufacture, and the designer, where applicable

If this exciting opportunity interests you, and you can demonstrate via a cover letter and detailed resume that you have the experience and skills required, then we would love to hear from you.

We apologise in advance, however, only successful applicants will be contacted for an interview. No applications will be accepted without a cover letter.

We apologize in advance, however, only successful applicants will be contacted for an interview.

Please email cover letter and CV to careers@trithouse.com.au

No applications will be accepted without a cover letter.