Clickon Furniture Pty Ltd (Business name: Trit House) is a privately owned, Australian company. ABN: 29 123 695 438.

All prices and orders are displayed and calculated in Australian Dollars (AUD).

We offer trade accounts to architects, interior designers and other industry professionals, please fill our our Trade Application page to get started. We also work with B2B clients if you need furniture for your business.

No, unfortunately we do not offer laybys.

Please be assured that your personal information is kept private and confidential and, at no point we will share it with a third party.

You can use your voucher both online and at our physical stores:

Online: Simply shop as usual and enter your unique Voucher Code at the checkout.

In-Store: Present your digital voucher email at the counter. Our team will scan the QR Code directly from your phone to apply the credit.

Please follow this link to re-subscribe to our newsletter list

Of Course. You are most welcome to view your favourite piece of furniture at our showrooms. Please be aware that we do not always have everything on display in the showroom. You can contact us on 1300 988 748 to enquire about the display or stock status of the product you wish to view.

After your order is placed online, you will receive an email confirmation with your order details. If any of your items are out of stock or we are unable to process payment, we will contact you within 2 business days of receiving your order. After your order is processed, we will notify you by email and attach a copy of your invoice. We will then be in contact to arrange for delivery.

It is simple and easy. You just need to call or email us to place an order. We usually require a minimum of 50% deposit of the sale price to reserve the coming goods. Once payment has cleared, we will issue an invoice and advise you on the estimated arrive date of your order.

Sure thing! We are happy to put the item on reserve for you and, it can be held up to 6 months. We normally request a full payment for this to be done.

You can pay straight away by checking out online. We accept credit cards (Visa and MasterCard), BNPL (Afterpay, Zip), direct debit and Paypal. Otherwise, you can also pay by Cash in our store.

Our website is secured by SSL system, offering you peace of mind for online shopping with us. SSL system offers the highest level of encryption or security possible. This means that you can rest assured that communications between your browser and this site's web servers are private and secure.

Trit House endeavours to provide to its customers the best delivery service. We usually estimate all delivery costs based on ground floor/front door basis, unless stated otherwise.

We do understand that assembling your furniture can sometimes be a tedious task; for this reason, we offer an additional and a very affordable service for all Melbourne-based deliveries:

• Standard service includes delivery into door, with two men job available in selected areas only.
• VIP service is available if you require help with assembling your furniture for an extra cost. Our VIP delivery service includes delivery into doors, up to one flights of stairs* or apartments with lifts, and includes assembly and rubbish removal. *Subject to access, and product size and weight. A safe pathway is required to deliver your order.

All deliveries take place during normal business hours Monday to Friday between 10am to 5pm and because some deliveries might involve valuable goods, our couriers are entitled to produce a proof of delivery.

We deliver Australia wide and provided your items are in stock, delivery lead times will be as follows:

Our website provides a postage calculator where you can enter your postcode to calculate a standard delivery cost based on the size of your order. If you are ordering bulky items, Delivery cost quoted in the calculator also includes our premium delivery service. Our premium service includes delivery into door, up to two flight of stairs* or apartments with lifts with two men job available in selected areas only. VIP service is available If you require help in assembling your furniture for an extra cost. Our VIP delivery service includes delivery into doors, assembly and rubbish removals in selected areas only. It is quick and easy to use however, please note that Trit House reserves the right to revise the freight cost calculated by the system if there are any errors or if there was an increase in the freight costs by the courier companies. *Subject to access, and product size and weight. A safe pathway is required to deliver your order.

Our warehouse is only open for public pick ups on an appointment basis during business hours (Monday to Friday).

Collection times are by appointment only and we require 48 hours notice. Please contact 1300 988 748 and quote your order number.

Pick ups are available at our showroom for small items only. Due to health & safety regulations, items heavier than 20kg are not allowed to be picked up from showrooms.

Framed artwork print are only available for pick up at their showroom location.

Please allow 4-7 working days for your orders to be ready for pick up at Melbourne showroom. We will contact you once your order is ready for pick up. If you need your goods urgently, feel free to contact us.

Please allow 5-15 business days for your orders to be ready for pick up at Sydney and Brisbane showrooms. We will contact you once your order is ready for pick up. If you need your goods urgently, feel free to contact us.

Trit House is not responsible for any damages caused by third party courier you arranged to collect your orders.

ID identification (with matching address as per invoice) must be produced upon pick up of goods from our warehouse and showrooms. If you cannot present for pick up or if you are sending a courier company, you are required to scan and email your local ID with matching name and address to authorise the pick up. We reserve the rights to hold goods if we cannot perform a satisfactory identity check for security reasons.

As we are protecting credit cardholders and ourselves from recent fraudulent transactions in the market, we hope for your understanding in our effort to identify fraudsters in the market.

Unfortunately we do not offer international shipping.

It is important that the buyer inspects all goods within 48 hours of receipt of goods. Damages must be reported within 48 hours of receipt via our Aftercare Submission Portal. Customers must adhere to the claims process via this link, which includes providing proof of damages and arrangement of goods to be returned for inspection. Faulty claims outside of the 48-hour reporting period will be treated as a warranty claim and the customer will bear the delivery costs incurred in the claim process.

It is also required that all items are returned in their original wrappings and not assembled or part assembled in any way. Otherwise, a 20% restocking fee will apply if goods are not returned in their original condition.

We will not refund or replace a product where in our reasonable opinion the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions, using it in an abnormal way or failure to take reasonable care.

Upon arrival of your boxes, please note any damage to the boxes as well as any damage to the items themselves. If you feel that the damage to an item or a box is too severe, please refuse the package(s). There is no need to refuse all packages if others are in good condition.

You may cancel for a full store credit as long as the order has not yet been despatched, collected, or taken from our premises. Please note that custom orders, made-to-order items, sale/clearance items, end of line items and final sale items are final sale and cannot be cancelled

No. In accordance with Australian Consumer Law, we are not required to provide a refund or replacement for a change of mind. Once goods have been despatched, collected, or taken from the store, they are no longer eligible for return.

Confirmed Commercial and Trade orders incur a 30% cancellation fee once the order has been confirmed.

Trit House offers custom services to accommodate individual requirements. All custom-made items are final sale and are not eligible for cancellation, refund or exchange. We encourage buyers to carefully review all specifications, finishes and dimensions prior to confirming their order.

Please note that with more fragile items or those with a gloss finish, we require a 24 hour notice period on any initial faults (eg. scratching) once the goods are received. For more information on what products are covered under this policy please contact our showroom staff.